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Spare Parts FAQs
Prorack has changed! Tell me more?
How long will it take to get the parts if I order them today?
Allow up to 7 business days for delivery, depending on what state or territory you live in.
I need replacement or spare parts. Where can I buy them?
We offer a range of replacement parts for our bars and accessories. Please take a look at the Spare Parts section of our Full Product Range catalogue to see if it is available.
Stores say that I can’t buy from them. Where else can I get my parts?
Some of our stockists may not be aware of the complete range that can be sourced through us. If for any reason they cannot help, please have the store contact us on your behalf and we will assist them in getting the correct part/s you require.
I need replacement keys. How can I get some?
Replacement keys can be ordered in through any of our retailers using part number "KY" followed by the 3 digit barrel number. For example, bars with barrel 039 will require keys KY039.